GeekNums Terms of Service

1.1 Scope of services: The Platform provides services such as chat conversations, message translation, quick replies, statistics, and risk control. We have the right to change or adjust the content of the services at any time according to actual circumstances, and will notify users by appropriate means.

1.2 Paid services: The Platform includes free and paid services. Specific prices and preferential terms are as stated on the pricing page of the official website. We reserve the right to adjust the fee schedule, and adjusted prices take effect upon publication on the official website.

1.3 Geographic restrictions: Affected by the network-control policies of certain countries, the Platform prohibits access by users with an IP address outside the service area and prohibits any marketing or promotion directed at users outside the service area.

2.1 Eligibility to register: You must be at least 18 years of age, or have reached the legal age in your jurisdiction for entering into a valid contract. A person under 18 may use the Platform only with the consent of a parent or guardian.

2.2 Account registration: You must provide true, accurate, and complete registration information, including a valid email address. If false information reduces the security of the account, you bear the related risk. Your personal information will be collected and used in accordance with the Privacy Policy.

2.3 Account responsibility: You are fully responsible for all acts under the registered account, including any content you upload or transmit and the consequences arising from it. You must judge content on the Platform for yourself and bear the risks of use, and we accept no liability for that.

2.4 Handling of untrue account information: If the personal information you provide is untrue, inaccurate, or unlawful, or if content you publish violates these Terms or laws and regulations, we have the right to suspend or terminate your service. If you object to that handling, you may submit an appeal to us, and we will respond after review.

2.5 Account rights: Ownership of the Platform belongs to us. After you complete a purchase, you obtain a right of use, which is limited to the original purchaser personally, and gifting, lending, leasing, transferring, or selling it is prohibited. We have the right to reclaim the account where required for business operations.

2.6 Deletion of information: You may change or delete personal profile information and content in your account, but the relevant information cannot be restored after deletion, and you bear that risk yourself.

2.7 Handling of violations: If you breach these Terms, we have the right, after giving notice, to suspend or terminate the service, and we reserve the right to reclaim the account and pursue legal liability.

3.1 Responsibility for your own acts: You bear full responsibility for your use of the Platform (including any content transmitted) and for the consequences arising from it. If you discover that another person is using the Service in violation of these Terms, you are welcome to report it or complain, and we will handle the matter in accordance with these Terms.

3.2 Refunds: If you object to the content of these Terms or to any amendment, you may choose to stop using the Service. The Platform will not support a refund request made on the grounds of force majeure or other exempting causes.

3.3 Prohibited conduct: You must not use the Platform to engage in any of the following:

• (1) Submitting or publishing false information, or misappropriating another person's identity;
• (2) Forcing others to follow, click links, or share information;
• (3) Fabricating facts or concealing the truth so as to mislead or deceive others;
• (4) Using technical means to create false accounts in bulk;
• (5) Engaging in any unlawful or criminal activity;
• (6) Making or distributing tools or methods related to the foregoing conduct;
• (7) Any other conduct that violates laws or regulations, infringes the rights and interests of others, or interferes with the normal operation of the Platform.

3.4 Responsibility for content: You bear full legal responsibility for the truthfulness, lawfulness, accuracy, and similar qualities of information you transmit. If your content causes harm to us or to any third party, you shall compensate for that harm in accordance with the law.

3.5 Display of advertisements: The Service may contain advertisements. You agree to receive, while using the Service, advertisements provided by us and by third-party partners. Any loss arising from a third party's advertised products or services shall be resolved between you and that third party, and we accept no liability.

3.6 Adjustment of the Service: We reserve the right, as needed for business development, to change, suspend, restrict, terminate, or revoke part or all of the Service at any time, without separate notice.

4.1 Intellectual property in Platform content: Intellectual property rights in the content provided in the Service (including web pages, text, images, audio, video, charts, and the like) belong to us, except for content in which you had lawfully acquired intellectual property rights before using the Service.

4.2 Intellectual property in the software: The copyrights, patent rights, and other intellectual property rights in the software on which the Service relies all belong to us.

4.3 Trademarks and logos: The copyrights or trademark rights in the graphics, text, and combinations thereof involved in the Service, and in the “GeekNums” mark, belong to us. Without our written consent, you may not display, use, or otherwise deal with them in any manner.

4.4 Protection of rights: The foregoing intellectual property rights are protected by law, and, without the written permission of us or the relevant advertiser, you may not use them or create related derivative works in any form.

5.1 Handling of violations: If we discover, or receive a report, that you have breached these Terms, we have the right, at any time and without notice, to review and delete the relevant content and, according to the severity of the circumstances, to impose penalties such as a warning, a feature ban, or a device ban, and to notify you of the result.

5.2 Appeal mechanism: A user banned for a violation may contact customer support to inquire about the duration of the ban. A feature ban is lifted automatically when its term expires. You may submit an appeal, and we will, in our own reasonable judgment, decide whether to change the penalty.

5.3 Legal liability: We have the right to take appropriate legal action against unlawful or non-compliant conduct and to report it to the competent authorities in accordance with laws and regulations, and you bear the related legal liability yourself.

5.4 Duty to indemnify: If your breach of these Terms gives rise to a third-party claim (including reasonable attorneys' fees), you shall indemnify us and our partner companies and affiliated companies for all resulting losses.

6.1 Force majeure: If the Service is interrupted by force majeure (including, without limitation, natural disasters, war, civil unrest, and acts of government), we will use our best efforts, within a reasonable scope, to restore it, but we are exempt from liability to the extent permitted by law.

6.2 Risks of the internet: The Service may be affected by factors such as network service quality, hacking, computer viruses, and system instability; you should strengthen the protection of information security, and we are not liable for losses caused by such risks.

6.3 Interruption of the Service: We accept no liability where the Service is interrupted, or cannot meet a user's requirements, for reasons such as technology, networks, or communication lines.

6.4 Acts of third parties: We are not liable for losses arising from any misleading, deceptive, defamatory, harassing, or similar information from others that you encounter while using the Service.

6.5 Maintenance: We are not liable for interruption of the Service caused by regular or irregular maintenance and overhaul of Platform equipment.

6.6 No duty to monitor: We have the right to deal with unlawful or non-compliant content, but that right does not constitute an obligation on our part, and we are not liable for conduct that we fail to discover and deal with in a timely manner.

6.7 Disclaimer for free services: We are not liable for defects in the quality of free services, or of products or services given free of charge, or for losses arising from those defects.

6.8 Cap on liability: In any event, our aggregate liability to compensate you will not exceed the service fees you have paid to us (if any). We are not liable for any indirect, consequential, or special damage.

6.9 No refund upon a ban: Where the Service cannot be used because an account has been banned, login has been restricted, or for a similar reason, no refund will be made, and we accept no liability.

7.1 Adjustment of the Service: Given the particular nature of network services, we have the right at any time to change, interrupt, or terminate part or all of the Service (including paid services), and will notify users in advance. We will provide affected users with a substitute service of equivalent value; if you do not accept it, the parties will resolve the matter through consultation.

7.2 Circumstances of unilateral termination: If any of the following occurs, we have the right to change, interrupt, or terminate the Service, and we accept no liability:

• (1) The personal information you provided is untrue, and you have failed to provide reasonable proof;
• (2) You violate laws or regulations, or the provisions of these Terms;
• (3) We are required to do so by law or by a competent authority;
• (4) It is necessary for security or for other necessary circumstances;
• (5) The circumstances are caused by a social platform.

8.1 Special notice: We solemnly remind you to note the provisions of these Terms that exempt us from liability or limit your rights, and to consider the risks for yourself. Minors should read these Terms in the company of a legal guardian.

8.2 Dispute resolution: Any dispute arising out of these Terms shall be resolved by the parties through friendly consultation; if consultation fails, you agree to submit the dispute to the people's court with jurisdiction in the place of our domicile.

8.3 Effect of provisions: If any provision of these Terms is invalid or unenforceable, the validity of the remaining provisions is not affected.

8.4 Contact us:

• Online support: timely assistance for you
• Official channel:
• Official email:
• Complaints and suggestions: official complaint feedback
• Business hours: Monday to Friday, 10:00-19:00 (UTC+8)